Last weekend it peaked to about 36C here in Vancouver! So how did I spend such a beautiful hot summer weekend? I made my Telus highspeed go 3x faster by changing my DNS servers from Telus’ defaults to the ones provided by OpenDNS.
I’ve always hated Telus’ DNS servers. They are pitifully slow and this weekend I got around to checking out OpenDNS’s public resolvers. You can read all about their anti-phishing, spell checking and other features here. The only thing that matters to me is speed and their resolvers are fast. So how does changing DNS resolvers make Telus highspeed 3x faster?
Well perceived speed is more than just the maximum rate that you can download data. Let’s consider something to be fast by the time it takes from when a link is clicked to when the page finishes loading. To me, fast would be < 2 seconds. The problem is that Telus’ DNS servers add upwards of 4 to 5 seconds to a request resolving each domain name. Only after all the resolving can I start downloading data. For a modern web page, where stuff comes from multiple domains, that meant a lot of pages took upwards of 15 to 20 seconds to load!
By switching over to OpenDNS’s servers my overall browsing experience hugely improved. Since this is MostlyGeek, I wrote a yummy shell script to test the speed differences.
You can get it here, and the test results are here.
Here are the results:

For this test I used randomly generated hostnames to prevent caching to see how long each system would take to resolve a domain it has never encoutered. The primary DNS is my control as nothing should resolve faster than that because there would be no recursion.
I tested OpenDNS’s, Verizon’s public DNS, the CityTel DNS (in Prince Rupert, my hometown), against Telus’. From the result above we can see just how slow the Telus servers are. Wow, almost 8 to 9 times slower.
The other tests I ran were for cached domains: yahoo.com, myspace.com, etc. The results were essentially the same as above. From results, I think the problem with Telus’ resolvers is that the cache is way too small! They have so many people resolving domains off those servers and the cache turn over is so high that nothing stays in the cache for very long.
Also many requests fail and an IP address is never returned! I was nice in my tests that I set timeouts to only 3 seconds (see shell script) and no retries. By default the timeout (before a retry) is around 5 to 10 seconds. So this could mean that either the page doesn’t load or you have to waste upwards of 10 seconds for a DNS request that may never get a response. Very bad. Very unstable servers.
For those that do not trust the rewriting done by OpenDNS, the Verizon servers were a very nice discovery. They are in the range of 4.2.2.1 to 4.2.2.6, and they are extremely fast! Plus the IP addresses are very easy to remember. A very simple change (hack?) with huge return on investment.
On a closing note, if you are or know who administers Telus’ DNS resolvers, please tell them to get their systems spiffed up, or to talk to me. I’ve always wanted to try implementing this!
Cool to see real-world testing! Thanks for trying OpenDNS.
One note: if you want the speedy, reliable DNS of OpenDNS, but you don’t want typo correction, you can turn it off at http://www.opendns.com/prefs — your choice.
John Roberts
OpenDNS
[...] I first blogged about using OpenDNS when I used it to make my Telus highspeed DSL go 3x faster. Now 6 months later, they’re even better. A couple of days ago I was updating the DNS systems at Sutton and I was having a problem with OpenDNS’s resolvers not updating fast enough. Turns out the issue wasn’t on their end and I learned a few more things on why their service is superb. First, instant messaging based support. Their Yahoo ID is opendns_team, and their AOL id is opendns. I added them to Adium and was talking to somebody in a minute. This is nice. [...]
I would like to thank you for a great article. Being a network administrator myself I have numerous times tried proving to Telus support that their DNS servers are having problems (that in turn result in me waiting for minutes for pages to load). I even resorted to copying Shaw’s DNS servers from my friend’s computer a few times when Telus’ ones completely crapped out on me…
So finally i gave up and decided to do what I should have done in the first place, Google “Telus DNS” - which led me to your blog.
As soon as I logged into my Telus 2WIRE modem and entered OpenDNS free server IPs into the “Broadband DNS” settings (on the 2WIRE 2700HG-E Gateway, located under “Broadband Link” –> “Advanced Settings”) all the sites started opening instantaneously.
Thank you very much for the idea.
Thanks so much for your article. Every telus highspeed user should do this.
Wow im glad i found this article. I have telus high speed extreme and i thought web pages would always take forever to load! Now they are instant! This is great. Thanks, very interesting article.
Thanks! Telus’ DNS were all down at the time of writing this, but thanks to you, I can work again!!
Well, that is why I love my work!!! It is bloody stunning to see that I am not the only one out there that supports the sharing of knowledge and back it up with proof!!!!
Benson, if I had a het on now, I would take it off to YOU!!!
If you are ever in the Toronto area, I’ll buy you a beer!!!!
Thanks for the info!!! Great work!!!!